Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions (the “Terms”) govern your access to and use of the website located at lalunarossa-sims.org, related pages, and any purchases of Godspeed New York products (collectively, the “Service”). By accessing or using the Service, or by placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility & Accounts

• You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase from the Service.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• We may refuse service, close accounts, or cancel orders at our discretion where permitted by law.

3. Orders & Payments

• When you place an order, you are making an offer to purchase. We confirm acceptance only when we ship your order.
• We may cancel or refuse any order for reasons including suspected fraud, incorrect pricing, or inventory constraints. If payment was captured, a refund will be issued to your original method.
• We accept major payment methods as displayed at checkout (e.g., Visa, Mastercard, PayPal). By submitting payment details you represent you are authorized to use the chosen method.

4. Pricing, Taxes & Currency

• Prices are shown in USD unless stated otherwise and may change without notice.
• Sales tax is calculated based on your shipping address and applicable laws.
• We strive for accuracy but pricing or availability errors may occur. We may correct such errors and cancel affected orders if necessary.

5. Shipping, Risk of Loss & Delivery

• Shipping options, rates, and timeframes are provided at checkout and in our Shipping Information.
• Delivery estimates are not guarantees; carrier delays or customs processing may extend timelines.
• Risk of loss transfers to you upon delivery to the carrier. Please inspect your package upon arrival and contact us promptly about any issues.

6. Returns & Exchanges

Returns, exchanges, and refunds are governed by our Refund & Returns Policy. Items must be in original condition with tags attached unless otherwise stated. Limited‑edition or final‑sale items may not be eligible for return.

7. Product Information & Availability

• Colors and details may vary due to photographic lighting or display settings.
• Quantities are limited and items may sell out quickly. Adding an item to your cart does not reserve it.
• We reserve the right to discontinue or modify products at any time.

8. Promotions & Discount Codes

• Promotions are valid for the stated period only and may not be combined unless permitted.
• Discount codes must be applied at checkout and cannot be redeemed for cash.
• We may modify or cancel promotions at any time.

9. Gift Cards

• Gift cards are redeemable only at lalunarossa-sims.org and have no cash value, except where required by law.
• Treat gift cards like cash; lost or stolen cards may not be replaced.

10. User Content & Reviews

• By submitting reviews, photos, or other content, you grant us a non‑exclusive, worldwide, royalty‑free license to use, reproduce, and display such content in connection with the Service and our marketing.
• You represent you own or have permission to use any content you submit and that it does not infringe third‑party rights or contain unlawful material.

11. Acceptable Use

• Do not misuse the Service, including by attempting unauthorized access, interfering with its operation, scraping without permission, or engaging in fraudulent activity.
• We may monitor use for compliance and take action where we believe these Terms are violated.

12. Intellectual Property

• All content on the Service—including trademarks, logos, graphics, images, product designs, and text—is owned by or licensed to LALUNAROSSA SIMS and is protected by intellectual property laws.
• Except as expressly permitted, you may not copy, modify, distribute, or create derivative works from the Service or our products.

13. Third‑Party Links & Services

The Service may contain links to third‑party sites or services we do not control. We are not responsible for their content, policies, or practices. Use of third‑party services is at your own risk.

14. Disclaimers

To the fullest extent permitted by law, the Service and all products are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non‑infringement. We do not warrant that the Service will be uninterrupted, secure, or error‑free.

15. Limitation of Liability

To the fullest extent permitted by law, LALUNAROSSA SIMS and its officers, directors, employees, agents, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of or inability to use the Service or our products. Our total liability for any claim relating to the Service or products shall not exceed the amount you paid for the product(s) giving rise to the claim.

16. Indemnification

You agree to defend, indemnify, and hold harmless LALUNAROSSA SIMS and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your violation of these Terms or your misuse of the Service.

17. Governing Law

These Terms are governed by the laws of the State of New York, USA, without regard to its conflict‑of‑laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

18. Dispute Resolution

Any dispute or claim arising out of or relating to these Terms or the Service will be resolved by binding arbitration on an individual basis, rather than in court, except that you may assert claims in small claims court if your claims qualify. You and LALUNAROSSA SIMS each waive any right to a jury trial and to participate in a class action.

Arbitration will be administered by a recognized arbitration provider under its rules. You may opt out of this arbitration agreement by sending written notice to [email protected] within 30 days of your first use of the Service or purchase.

19. Changes to the Service & Terms

We may update, suspend, or discontinue any part of the Service at any time. We may also modify these Terms. Changes take effect when posted to this page with an updated “Last updated” date. Your continued use of the Service after changes are posted constitutes acceptance.

20. Termination

We may suspend or terminate your access to the Service at any time for any reason where permitted by law. Upon termination, the following sections survive: Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and Dispute Resolution.

21. Severability & Waiver

If any provision of these Terms is found unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force. Our failure to enforce any right or provision is not a waiver of such right or provision.

22. Contact

For returns and shipping details, please see our Refund & Returns Policy and Shipping Information.