Order & Product Help
Need help with sizing, fabric details, or an existing order?
- Order status & tracking
- Size & fit guidance
- Product care
Customer Support
Contact LALUNAROSSA SIMS — Godspeed New York
Questions about orders, sizing, drops, or returns? We’re here Mon–Fri 10:00–18:00 EST.
Shipping & Returns
US shipping is free on orders $150+. Returns accepted within policy window.
- Standard & expedited options
- Prepaid return labels (where eligible)
- International duties & taxes info
Business & Press
Wholesale, press, or collaborations—reach out with details and timelines.
- Wholesale inquiries
- Editorial & press
- Artist collaborations
Store & Hours
145 Delancey St, New York, NY 10002
Customer Service: Mon–Fri 10:00–18:00 EST
Visit us
LALUNAROSSA SIMS — Godspeed New York
145 Delancey St, New York, NY 10002
Closest subway: Delancey St/Essex St
Frequently asked questions
When will my order ship?
Orders are processed Mon–Fri. In-stock items typically ship within 1–3 business days. You’ll receive a confirmation email with tracking as soon as it leaves our facility.
What’s your return policy?
Returns are accepted within the timeframe specified in our policy as long as items are unworn, unwashed, and with original tags. See full details and instructions on our
Refund & Returns Policy page.
Do you restock sold-out pieces?
Most drops are limited. Select core styles may restock. Watch the announcement bar for next drop timings and sign up for alerts at checkout.
How do I pick my size?
We follow a true-to-size streetwear fit unless otherwise noted. Check each product page for specific measurements and fit notes. If in doubt, include your height/weight and preferred fit in your message—we’ll help.
Do you ship internationally?
Yes. International customers are responsible for duties and taxes where applicable. Transit times vary by destination. See
Shipping Information for details.
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